Jan 1 • Jo Cox-Brown

Template Operating Policies – Government of Ireland


We were commissioned by the Department of Media, Culture and Sport (Government of Ireland) to design and develop a comprehensive suite of template operating policies for hospitality venues across the country.

This work formed a central part of Ireland’s national programme to support the safe reopening of hospitality venues after Covid. Our task was to create clear, practical policies that could be adopted by venues of all sizes—ensuring consistency, compliance, and above all, safety.
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What we focussed on:

The policies covered every key area of venue management, from customer care and safeguarding to security, health, and risk management. Among them were:

  • Anti-Drink Spiking Policy
  • Anti-Sexual Harassment Policy
  • Safeguarding and Vulnerable Persons Policy
  • Drugs and Intoxication Policy
  • Venue Security, Weapons, and Search Policies
  • Dispersal and Disorder Management Policies
  • Noise, Nuisance, and Capacity Management Policies
  • Whistleblowing and Staff Guidance Policies

Altogether, the suite included more than 25 policies designed to give venues the tools they needed to build safe, inclusive, and resilient spaces as they reopened to the public.

Developing these policies provided venues across Ireland with a clear, practical framework to operate safely, protect staff and customers, and rebuild confidence in the hospitality sector after Covid. By equipping businesses with consistent standards and actionable guidance, this work not only supported a safe reopening but also laid the groundwork for a stronger, more resilient night-time economy.
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Looking ahead

Could your organisation benefit from stronger policies, training, or safeguarding strategies?

We specialise in creating tailored frameworks that improve safety, compliance, and customer experience across the night-time economy.

Contact us at hello@nighttimeeconomy.com to find out how we can support your next project.