Independent creative practitioners and small/mid-scale organisations working in any art form across the creative and cultural industries

You will be allocated an experienced Lead Producer who will work with you consistently. We may introduce other specialists across our team to support this as and when necessary.

All of our Producers are highly experienced and we will match you with someone relevant to your art form and area of work.

Sessions are generally available in NTES office hours (between 9am and 6pm), but there may be flexibility to this. Please let us know as early as possible if you would require sessions outside of these hours.

We work entirely remotely, so sessions will take place on an online video call or over the phone. If you have any access requirements that would make this difficult please let us know, we may be able to arrange in-person sessions depending on location.

Our cancellation policy: please inform your producer of cancellation or postponement of a session at least 24 hours in advance to avoid losing the session.

Please let us know if you have any access requirements and we will discuss with you how best we can meet these

Packages are billed monthly in advance and can be cancelled at any time, with the service finishing at the end of the last billed month. You can restart the service at any time, but we cannot guarantee that the same Producer will be available to work with you.

Short term support is billed upfront - you are welcome to book as many 2 hour sessions as needed, to be mutually agreed and arranged with your Producer.